Wednesday, July 22
11:00am - 1:00pm
Registration and Welcome Social
Attendee registration is the time to pick-up your meeting badge and catch-up with fellow colleagues before the opening general session.
1:00pm - 2:30pm
Opening Remarks by Lucas Subler, Chairman, TCA Refrigerated Division
Lucas Subler, President, Classic Carriers
Economic Outlook
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As the refrigerated trucking sector emerges from one of the most prolonged freight recessions in recent history, 2026 presents a complex landscape of tightening capacity and shifting demand. Join Avery Vise, Vice President of Trucking at FTR, for a high-level briefing on the current economic indicators shaping the cold chain.
Following the briefing, we are bringing back our "Year-in-Review" Panel featuring the same industry leaders from last year’s session. They will provide an unfiltered update on how their 2025 predictions held up against reality and discuss the massive shifts of the past 12 months. This is a must-attend session for leaders looking to anchor their 2026-2027 fleet strategies in data rather than guesswork.
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Presenter & Moderator: Avery Vice, Vice President of Trucking, FTR Transportation Intelligence
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Panelists:
Wendell Erb, President & CEO, Erb Transport Limited
2:45pm - 3:45pm
Concurrent Sessions
Panel Discussion: Safeguarding your Refrigerated Operations from Cyber-Enabled Freight Fraud
In the high-stakes world of refrigerated transport, the "perimeter" of your business is no longer just the yard fence; it is every smartphone, ELD, and dispatch terminal in your network. This session dives into the evolving landscape of cyber-threats where ransomware and phishing are no longer just digital nuisances, but the primary tools for modern freight hijacking.
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We will explore how bad actors use social engineering to compromise carrier identities, the specific vulnerabilities of temperature-controlled logistics, and the "ripple effect" of a breach—from operational paralysis to the loss of high-value perishable cargo. Attendees will walk away with a blueprint for employee "muscle memory" training and a guide to modern insurance policies that bridge the gap between cyber-liability and physical cargo loss.
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Key Takeaways:
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Identify the "Freight-Cyber" Connection: Understand how phishing and account takeovers are directly fueling the 400% rise in double-brokering and carrier identity theft.
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Move beyond generic IT videos to train dispatchers and drivers on industry-specific "red flags," such as urgent out-of-band requests for rerouting or updated payment instructions.
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Evaluate current policies to ensure they include "Cyber-Enabled Cargo Loss" and "Social Engineering Fraud" endorsements, rather than just standard data breach coverage.
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Moderator: Joe Ohr, Chief Operating Officer, National Motor Freight Traffic Association
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Panelists:
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Deen Albert, Director of Operations, Grand Island Express
Roundtable Discussion: The AI Rules of Engagement: Scaling Refrigerated Operations without Scaling Headcount
This roundtable discussion brings together leaders to discuss the most polarizing shift in trucking: Generative AI. While many fear displacement, the true opportunity lies in workforce amplification. This facilitated discussion will challenge participants to define their company’s "Rules of Engagement" for AI—ensuring technology serves as a co-pilot rather than a replacement.
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We will focus on drafting AI ethics policies to identify the "day-to-day wins". From communications to route optimization to temperature monitoring, this session provides a collaborative space to build a roadmap for growth that doesn't require a hiring spree.
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Key Takeaways:
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Create a "v1" set of guidelines for internal AI use (e.g., data privacy, client communication disclosures).
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Pinpoint repetitive tasks that can be offloaded to AI immediately.
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Calculate the "Personnel-to-Load" ratio and set a target for increasing volume through automation before hiring the next employee.
Facilitator:​​
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Neil Roberts, Director of Maintenance, Raider Express, Inc.
4:00pm - 5:15pm
Masterclass in Contract Collaboration and Risk Mitigation
In today's volatile freight market, a contract is more than a price agreement—it is a blueprint for operational survival. This session explores the art of collaborative negotiation, moving beyond adversarial "redlining" to build partnerships that protect both parties.
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​We will pull back the curtain on the four critical pitfalls that cost refrigerated carriers. Furthermore, we go "beyond the load" to analyze the invisible contracts that run your business: IT service level agreements, 3rd-party vendor contracts, and the nuances of Non-Compete (NCC) and Non-Disclosure Agreements (NDA) in an era of high talent mobility.​
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Key Takeaways:
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Use "Interest-Based" negotiation techniques to align carrier operational needs with shipper service requirements.
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Systematically identify and negotiate high-risk clauses
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Evaluate IT contracts for "Data Ownership" rights and uptime guarantees to ensure your tech stack doesn't become a liability.
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Moderator: Perry Olson, CEO, Fortune Transportation
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Panelists:​​
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Doug Grawe, Attorney, The Grawe Group LLC
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Chris R. Vogel, Senior Vice President, Cottingham & Butler
6:00pm - 9:00pm
Reception and Dinner Hosted by Thermo King
Details to come!
3:45pm - 4:00pm: Refreshment Break
Thursday, July 23
7:00am - 7:45am
Networking Breakfast
Get ready for the day by fueling your mind and body with breakfast and coffee.​
7:45am - 8:00am
Guest Speaker:
Paul Bailey
TN State Senator & Owner, Charles Bailey Trucking
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8:00am - 9:15am
Regulations Update
This session features a high-level briefing from TCA’s head of safety and government affairs, Dave Heller, on the latest safety and government affairs updates, followed by an unfiltered panel discussion with the industry’s leading OEMs.
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The panel will discuss how vendors are redesigning reefer units to handle freon alternatives and zero-emission power requirements. Whether you are worried about regulations deadlines or the long-term viability of your diesel assets, this session provides the technical and regulatory roadmap needed for fleet planning.
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Key Takeaways:
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Gain direct insight into the FMCSA’s latest safety priorities
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Understand how the AIM Act’s 2026 deadlines are forcing a shift from high-GWP HFCs (like R-404A) to next-generation alternatives, and what this means for your maintenance and parts availability.
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Compare real-world OEM solutions for meeting zero-emission requirements
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Moderator: David Heller, Sr. Vice President, Safety & Government Affairs, TCA
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Panelists:
Bill Maddox, Global Trailer Product Manager, Carrier Tranicold
Gareth Macklam, Director Sales Operations, Utility Trailer Manufacturing
Nick Nobbe, Trailer PGT Product Manager, Thermo King Americas
9:30am - 10:30am
Concurrent Sessions
Panel Discussion: Balancing Trade Cycles, Data, and the Future of Refrigerated Assets​
This panel of industry experts and fleet owners will dissect the modern trade cycle, moving beyond traditional "mileage-based" retirement to a strategy rooted in Total Cost of Ownership (TCO) data.
We will explore the current equipment market outlook for 2026, comparing the risks of keeping "parked capacity" versus the capital expense of new orders. Participants will learn how to use telematics and AI-driven predictive maintenance to identify the exact "pivot point" where an aging asset becomes a liability.
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Key Takeaways:
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Use telematics-driven "Repair vs. Replace" dashboards to prioritize which units to retire based on real-world fault code frequency and fuel burn data.
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Understand the 2026 used-truck market to maximize resale value during a period of stabilizing—but cautious—demand.
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Moderator: Don Durm, PLM Fleet​
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Roundtable Discussion: Insights on Maximizing Currently Owned Tech and What's Next
Most refrigerated carriers only use 30% of their tech capabilities. Facilitated by leading equipment manufacturers, participants will have the ability to straight-talk with the OEMs and their peers to dive into underutilized features like remote two-way reefer control and predictive component health alerts.
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We will bridge the gap between sessions by pulling in critical themes: Cyber-Enabled Fraud Prevention (using ELD/GPS verification), Data-Driven Trade Cycles (using real-time engine/unit data), and Cargo Claims. This is a practical, "how-to" session focused on the immediate applications of current tech and the upcoming transition to smart systems.​
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Key Takeaways:
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Identify and activate underutilized software and hardware features in current reefer assets to improve immediate operational efficiency without new capital expenditure.
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Establish a framework for using real-time equipment "Health Scores" to prioritize maintenance and optimize fleet trade cycles.
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Integrate telematics data with security protocols and maintenance schedules to create a unified defense against fraud and unscheduled downtime.
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Facilitators:
James Brand, Product Manager for Digital, Carrier Transicold
Simon Mols, Manager Telematics and Controls, Utility
Graham Jackson, Digital Sales Manager, Thermo King Americas
10:45am - 11:45am
Concurrent Sessions
Managing Software, Vendor, and the Data Handshake​
This session will give attendees a practical look at where the technology stands in the transportation industry and what it really takes to prepare for AI, automation, and smarter technology decisions. Rather than focusing on buzzwords or shiny tools, the conversation will center on the reality’s reefer carriers, brokers, and logistics teams are facing every day: margin pressure, service expectations, operational complexity, data challenges, and the growing need to do more with less. From there, the session will help define what “AI and automation readiness” means inside a transportation business and why success starts with process discipline, clean data, clear ownership, and a strong understanding of current workflows.
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Key takeaways:
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Assess the viability of new investments by weighing business processes, current technology stacks, and implementation difficulty against expected operational impact.
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Distinguish between processes that require standardization, automation, or foundational improvement to define a high-value "end state" for their organization.
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Develop the criteria necessary to select technology that delivers measurable ROI and reduces operational complexity rather than adding technical noise.
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Speaker: Nate Johnson, CEO, Global Logistics Consulting Service (GLCS)
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Roundtable Discussion: Detention Times and Lumper Fees
The TCA Refrigerated Division has been representing and recognizing Motor Carriers and Suppliers who transport and warehouse temperature-controlled commodities since it was established in 1962. The goal is to provide a forum or clearing house for operational, managerial, technological, and workforce development techniques relevant to refrigerated motor carriers.
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During this roundtable discussion, Luke Subler, Refrigerated Division Chair, and Ken Johnson, incoming Refrigerated Division Chair will encourage discussion around the specific topics of detention and lumper fees plus listen to attendee suggestions on where the TCA Refrigerated Division should focus efforts to help the industry.​
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Facilitators:
Lucas Subler, President, Classic Carriers and Chair, TCA Refrigerated Division
Ken Johnson, CEO, Leonard's Express and In-coming Chair, TCA Refrigerated Division
11:45am - 1:30pm
Luncheon and Keynote Address
Keynote Speaker sponsored by ACT1
Details to come!
1:45pm - 5:30pm
Networking events
TCA is pleased to offer two networking activities for the afternoon of July 23. They are included with registration and a separate registration will be provided within the event's confirmation email.
TopGolf
We’ve reserved 14 climate-controlled hitting bays for an afternoon of high-energy networking, friendly competition, and incredible skyline views. Whether you’re a scratch golfer or have never swung a club in your life, you’ll have a blast aiming for giant outfield targets using microchipped balls that score themselves in a variety of signature games. No golf shoes or fancy equipment are required—just bring your competitive spirit and get ready to connect with your peers in a relaxed, high-tech atmosphere.
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Grand Ole Opry Tour
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Limited to 70 attendees, first-come
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The Grand Ole Opry has been a cornerstone of Nashville’s music scene for generations. Artists from across the world dream of performing on this stage, and the venue has helped launch the careers of countless country music stars. During the tour, you'll learn about the history of the Opry, how the show operates today, and what makes performing here such an honor for musicians.
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Your guide will take you through the same backstage paths walked by performers on show nights, offering a perspective that most visitors never get to experience. It’s an exciting way to see the venue from the artist’s point of view and understand the traditions that keep the Opry going week after week.
6:45pm - 9:45pm
Reception and Dinner hosted by Carrier Transicold
Details to come!
9:15am - 9:30am: Refreshment break
Friday, July 24
7:00am - 8:00am
Networking Breakfast
Get ready for the day by fueling your mind and body with breakfast and coffee.​
8:00am - 9:30am
Refrigerated Cargo Claim - Part Deux
You asked for more, and we’re delivering. This follow-up to our 2025 cargo claims session transitions from broad insurance overviews to the tangible, take-home solutions needed for daily operations. Join industry experts Chris Montez and Joe DiPaola as they break down the granular details of form completion and the "must-have" SOPs that separate successful disputes from costly rejections. This is a hands-on look at the practical side of the refrigerated supply chain that goes beyond the basics.
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Key Takeaways:
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Implement driver-level SOPs to mitigate risk in real-time.
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Create a step-by-step guide on who to contact and how to initiate a formal dispute.
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Practical application of last year’s lessons to current, complex claim scenarios.
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Speakers:
Joe DiPaola, President, U.S. Marine Insurance Group
Chris Montez, Underwriting Director, U.S. Marine Insurance Group; Founder, Tribal Drivers
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9:45am - 10:00am
Refrigerated Division Business Meeting
Open to all attendees
Click here to review minutes from 2025
​​Speakers:
Luke Subler, TCA Refrigerated Division Chair, President, Classic Carriers, Inc.
Ken Johnson, TCA Refrigerated Division Incoming Chair and CEO, Leonard's Express
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10:00am - 11:00am
Closing General Session
It's not a surprise, but we just haven't finalized it yet. Stay tuned and check back often for update!
9:30am - 9:45am: Refreshment break
